Returns & Exchanges
At Luker IN, we strive to ensure your home essentials arrive in perfect condition, but we offer a flexible 30-day return policy if you are not completely satisfied. Items must be unused, in their original packaging, and include all assembly components to qualify for a full refund.
Initiate a Request
Log into your Luker IN account and navigate to the 'Order History' section to select the items you wish to return and state the reason.
Quality Review
Our team will review your request within 48 hours to ensure the items are eligible for return based on our home goods safety and hygiene standards.
Pack and Ship
Securely pack the products in their original boxes and use the prepaid shipping label provided via email to drop the package at an authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned merchandise, we will process your refund back to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing